helpline: 0800 612 3010

Open: 9:00 - 4:00pm Monday to Friday

Intercom Closed for Christmas

Intercom Trust be closed from 2pm Friday 22nd December and will re-open at 9am on Tuesday 2nd January 2024.

During this time the helpline (calls and emails) will not be answered, and staff will not have access to their emails. You can look at our Directory for information on local LGBT+ support and social groups which may be running over the festive period.

Please see below for some support you can access from our peer organisations over the festive period:

Switchboard LGBT

Call 0800 0119 100
Open between 10am and 10pm every day of the week, 365 days of the year. You can get in touch on the phone, by email or through Instant Messaging. Calls to this number will cost you the same as calls to 01 and 02 numbers and are included in any call allowances you may have either on a mobile or a landline.


Call 0800 999 5428
Monday – Thursday, 10am to 8:30pm, Friday, 10am to 4:30pm (closed Bank Holidays).
Galop’s helpline is for LGBT+ people experiencing abuse or violence, such as hate crime, domestic abuse, sexual violence, so-called “conversion therapy” or any other kind of abuse.


Call 116 123

Open 24 hours a day, every day.
Whatever you’re going through, call the Samaritans free any time, from any phone. You don’t have to be suicidal to call them or email


Free, safe and anonymous online support for young people Monday – Friday 12pm – 10pm Saturday – Sunday 6pm – 10pm.


Text 85258.

A 24/7 text service free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. 


Call 0800 1111

Open 24 hours a day, every day.
Call free – whatever your worry, Childline are there for you.

The Silver Line

Call 0800 470 80 90

Open 24 hours a day, every day.
Helpline for older people. The Silver Line is the UK’s only 24-hour free, confidential helpline for lonely and isolated older people open every day and night of the year.

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