Menu
helpline: 0800 612 3010
Open: 9:00 - 4:00pm Monday to Friday
Menu
helpline: 0800 612 3010
Open: 9:00 - 4:00pm Monday to Friday
Open: 9:00 - 4:00pm Monday to Friday
Open: 9:00 - 4:00pm Monday to Friday
We run a low or no cost counselling service for anyone who identifies as LGBT+ and family members who are aged 18 and over, to provide more in-depth, therapeutic support for people experiencing higher levels of emotional and mental distress linked to being LGBT+. Our warm and compassionate counsellors offer a safe space to explore difficulties in more detail and work toward improving your overall emotional wellbeing.
Our counsellors choose to offer their time to our communities and we ensure they have the knowledge, skills, and support to do so.
We check they have the appropriate insurance, registration, and supervision in place and that they follow the same high standards of ethical practice that Intercom Trust does.
Counselling is mostly offered in a set of up to 12 sessions, and where needed this is extended by arrangement. We ask for donations dependent on what you can afford to help us to keep supplying this service to as many people as we can.
We provide this support using student counsellors who are working towards their professional memberships. All our counsellors are fully supervised and DBS cleared.
We provide counselling in our Truro, Plymouth, and Exeter offices and some online sessions.
You can access our LGBT+ counselling services in one of two ways; by calling our helping, or via referral.
Find our more below:
Getting you some help starts with a simple conversation. Chat confidentially with one of our friendly helpline staff.
You can self-refer for our LGBT+ counselling services, or someone else can refer you on your behalf.
Confidentiality is really important to us and all interactions with clients are confidential. However, there may be times in which we need to share confidential information in order to keep a child, adult, staff member or a member of the public safe. We will treat each client respectfully and respond to their individual needs. If you choose to leave your name and personal details, we treat this as implied consent to hold this personal information in accordance with GDPR 2018.
For more information on how we manage information you provide us see our Privacy Policy
At Intercom Trust, we aim to provide all of our services to the highest possible standard. We have a statutory duty of care to safeguard children, young people and adults at risk who come into contact with the organisation in any way.
Safeguarding officer: Andy Hunt
Email: safeguarding@intercomtrust.org.uk
Intercom Trust is a lesbian, gay, bisexual and transgender community resource covering the South West. Providing support with homophobic and transphobic prejudice, crime and discrimination.
We hope that your contact with the Intercom Trust is helpful. We feel it important to inform you that the Trust has a zero tolerance policy to protect our staff and other service users from ANY form of abusive language or behaviour. By continuing to make use of any part of the service, you are agreeing to these terms and we reserve the right to end any calls or contact in breach of this policy.