helpline: 0800 612 3010
Open: 9:00 - 4:00pm Monday to Friday
Open: 9:00 - 4:00pm Monday to Friday
Open: 9:00 - 4:00pm Monday to Friday
We’re proud of the support we are able to provide, we know it makes tangible difference to the lives of members of the LGBT+ community coming to us for help. The below headline numbers have been taken from our 2022/2023 Annual Report.
Source: Intercom Trust Annual Report 2021/22
Our dedicated team supported by our trustees deliver a range of services to support LGBT+ individuals of all ages, their families, and communities.
An overview of our current team and trustees can be found here:
Our constitution has been amended three times since 1997: the current version, our governing document, can be found here:
Our Strategic plan 2019-2024 sets out our goals, vision and mission and more, take a look at what we have achieved and plan too.
We understand the importance of keeping confidentiality and making sure your information is safe.
To find out more about how we manage information, see our current policies which contain summaries of our approach to information management.
Confidentiality is really important to us and all interactions with clients are confidential. However, there may be times in which we need to share confidential information in order to keep a child, adult, staff member or a member of the public safe. We will treat each client respectfully and respond to their individual needs. If you choose to leave your name and personal details, we treat this as implied consent to hold this personal information in accordance with GDPR 2018.
For more information on how we manage information you provide us see our Privacy Policy
At Intercom Trust, we aim to provide all of our services to the highest possible standard. We have a statutory duty of care to safeguard children, young people and adults at risk who come into contact with the organisation in any way.
Safeguarding officer: Andy Hunt
Email: safeguarding@intercomtrust.org.uk
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As a charity, we rely on funding to meet the needs of those we support. We are committed to spending this money in the most effective way and we account for every penny; we provide funders with full reports and are externally audited every year.
money raised through providing training and consultancy.
money raised through private donations.
Several important funders as shown below
Intercom Trust is a lesbian, gay, bisexual and transgender community resource covering the South West. Providing support with homophobic and transphobic prejudice, crime and discrimination.
We hope that your contact with the Intercom Trust is helpful. We feel it important to inform you that the Trust has a zero tolerance policy to protect our staff and other service users from ANY form of abusive language or behaviour. By continuing to make use of any part of the service, you are agreeing to these terms and we reserve the right to end any calls or contact in breach of this policy.
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