helpline: 0800 612 3010

Open: 9:00 - 4:00pm Monday to Friday

Easter Bank Holidays 2024

Intercom will be closed on the upcoming Bank Holidays:

Friday 29th March

Monday 1st April

We will reopen on Tuesday 2nd April.

During this time the helpline (calls and emails) will not be answered, and staff will not have access to their emails.

Support is available for you from the organisations below.

Switchboard LGBT

Call 0800 0119 100
Open between 10am and 10pm every day of the week, 365 days of the year. You can get in touch on the phone, by email or through Instant Messaging.


Call 116 123

Open 24 hours a day, every day.
Whatever you’re going through, call the Samaritans free any time, from any phone. You don’t have to be suicidal to call them or email


Free, safe and anonymous online support for young people.


Text 85258.

A 24/7 text service free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. 


Call 0800 1111

Open 24 hours a day, every day.

The Silver Line

Call 0800 470 80 90

Open 24 hours a day, every day.
Helpline for older people. The Silver Line is the UK’s only 24-hour free, confidential helpline for lonely and isolated older people open every day and night of the year.

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