Intercom Trust News

Intercom Trust News

The latest news and information from The Intercom Trust. To be the first to know sign up for our newsletter, enter your details on the right.

YAY! Cornwall

Date added: 1 November 2017

The Intercom Trust and LGBTQ Youth Cornwall are proud to announce - having worked closely over many years - that they will be amalgamating in 2018.

The Intercom Trust, having sucessfully obtained a major grant from Children in Need will be able to continue and develop the provision of YAY! Young and Yourself! In Cornwall.

Andy Hunt Chief Executive of the Intercom Trust said 'We are proud and delighted to be able to continue the provision of YAY! In Cornwall and with the additional funding we have secured we will be looking to employ a project worker for YAY! to work alongside our existing advocacy support working in Cornwall'

Steph Towan Chair of Trustees for LGBTQ Youth Cornwall said 'Having been involved with YAY! for several years we knew that we needed to develop the provision andamalgamating with the Intercom Trust has enabled us to secure the future of the youth group' LGBTQ Youth Cornwall was founded in 2008 and began the Youth Group for Lesbian, Gay, Bisexual, Transgender young people and those questioning their Sexual Orientation or Gender Identity in Cornwall. The Youth Group has become known by the name chosen by the first young people who came to the sessions in 2009 as 'Young and Yourself! YAY Cornwall'. YAY has been funded by a variety of grants and donations over the last nine years but over the last five years the major funding provision has been from Children in Need.

Details of the job opportunity for a project worker can be found by following this link:

The Intercom Trust hereby announces that Dr Michael Halls has retired from the organisation after 20 years of devoted service. Michael sends his best wishes and sincere gratitude to all of the Trust's service users, partners, stakeholders and staff. We at the Trust in turn wish Michael a happy retirement.

This is an exciting new chapter for the Trust as Deputy Director Andy Hunt has been appointed Intercom’s new Chief Executive. Andy has over 10 years’ experience working with Intercom’s staff and service users. Andy has plans to maintain Intercom’s existing services but also to identify new partners and strands to our work. Trustees and staff look forward to a bright future for the Intercom Trust.

Andy said “This is a hugely exciting time for me personally and for the Trust - and we are exploring innovative and exciting ways to take the Trust forward”.

On Monday 27th November, Intercom is running a conference in Plymouth on the needs of gender-conflicted children and young people, and their families, schools, etc. To find out more about the conference and to register, see below.

What's it about?

Following our first three “Lost in Transition?” conferences in Cornwall & Devon, which generated enormous interest and outstandingly positive feedback, we are hosting our first Gender Identity Conference in Plymouth, where increasing numbers of young people are presenting as Transgender or Gender Variant. We are particularly fortunate to be able to welcome a presentation and workshop from Dr Polly Carmichael and her team from the NHS Tavistock and Portman Gender Clinic, which provides services for young people and their families in Dorset & Wiltshire, and the wider south west.

Resources for schools

We will also showcase our Schools Transgender Guidance, and our guidance for Setting up an LGBTQI+ / Straight Allies Group in your Educational Establishment. These two documents are free resources for educators from The Intercom Trust in partnership with our public-sector stakeholders.


The conference is open to all our professional colleagues in schools & education, the NHS, social workers, community safety & police, family support workers, etc. Places are limited and advance booking is estential.

To book on the Conference please email This email address is being protected from spambots. You need JavaScript enabled to view it., and put 'Plymouth Conference' in the subject line.

The cost is £45 per delegate (discount for group of 5+).

Networking event

Date added: 17 August 2017

Max went to a lovely networking evening organized by Cartridges Law in Exeter last week. The event was hosted at the Boat Shed.

Here's Max, Bridget and Wendy attempting to get a hole in one at the pop-up mini golf course!

Gemma - Thank you

Date added: 16 August 2017

A massive thank you to Gemma budge our Clinical Psychology placement who has now just finished her 10 months with us. We are very grateful for all her hard work, time and professionalism - especially in relation to the Kind Mind course which she co-wrote and co-facilitated. This course was a huge success and feedback was extremely positive. Gemma's legacy to her time with us will be the continuation of the Kind Mind course, which we know will go on to benefit many more LGBT+ people.

We wish Gemma well in her future career.

Today is Intercom's 20th birthday!
"When we founded Intercom 20 years ago we had great hopes, but we never dreamed it could develop to bring so much help to so many people across such a wide area of the South West.
Like all the founders, I am so proud of the Intercom team - staff, trustees and volunteers - who have achieved so much for our communities and for LGBT+ individuals and families in need.
We are prouder than ever to be part of, and helping to support, such a wonderful and varied range of LGBT+ communities. The landscape has changed amazingly over these last 20years. In 1997 we could only find 3 community initiatives to engage with, where now there are about 100.
Here's to the next 20 years."
Michael Halls, co-founder and Executive Director, Intercom Trust.

National LGBT+ survey

Date added: 27 July 2017

The government have launched a survey to understand the experiences of lesbian, gay, bisexual or transgender (LGBT) people living in the UK.

Make your voice heard! If you want to take part in this survey, just follow this link:


Thank you Lota

Date added: 9 June 2017

We were really happy to have Lota join the Intercom Trust team for the past few weeks. She was with us as part of her internship and was working closely with Intercom to help develop a training resource for school staff.

We thank her so much for her hard work and wish her well as she moves on to new adventures.


IDAHOT - 17th May 2017

Date added: 16 May 2017

The International Day Against Homophobia, Transphobia and Biphobia is held on 17th May. The day was created in 2004 to draw the attention of policymakers, opinion leaders, social movements, the public and the media to the violence and discrimination experienced by LGBTI people internationally.

In under a decade, May 17 has established itself as an important date for LGBTI communities to mobilise on a worldwide scale.


We continue to be horrified by the atrocities in Chechnya and the lack of action by governments to challenge the horrific and brutal treatment of the LGBT+ communities.

Make your voice heard and sign the peitions below:

We’re delighted to say that our bespoke face to face and online LGBT+ training has just been recognised and validated by The CPD Certification Service. So in future, people who go through our training sessions will receive an accredited Continuing Professional Development certificate and will be able to evidence their learning with the points awarded.

Pride Events in the South West - 2017

Date added: 28 April 2017

There are so many fabulous Pride events going on throughout the South West in 2017. If you're thinking of going along to any, be sure to get these dates in your calendars and we look forward to seeing you there.


Exeter Pride: 13th May

Exmouth Pride: 1st July

Bournemouth Pride: 1st July

Bideford Pride: 22nd July

Swindon & Wilthshire Pride: 29th July

Plymouth Pride: 5th August

Cornwall Pride: 26th August

Totnes Pride: 2nd September

Trans Pride SW: 25th November

Great news! Intercom is recruiting for a new part-time Helpline Worker, based within our Exeter office.

If you, or someone you know, is interested in this exciting opportunity and would like more information – please download the full job description / person specification, as well as the application form.

The deadline for this application is NOON on Tuesday 2nd May 2017. We expect to invite shortlisted candidates for interview in the following week.

Please return all completed applications to This email address is being protected from spambots. You need JavaScript enabled to view it.or by post to Recruitment (HWA), Intercom Trust, PO Box 285, Exeter, EX4 3ZT, making sure they arrive before the closing date.

If you have any questions about the recruitment process, or accessibility, or if you need this form in a different format, or in hard copy, please contact Paul Dawson at Intercom on 01392 201015 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.