Intercom Trust News

Intercom Trust News

The latest news and information from The Intercom Trust. To be the first to know sign up for our newsletter, enter your details on the right.

We are delighted that Intercom Trust has been chosen as the Vodaphone south west charity of the year.

New Intercom videos

Date added: 24 January 2019

We have fabulous new videos uploaded to our YouTube channel.

LGBT+ Community Groups

Date added: 8 January 2019

Are you looking to make new friends? Want to widen your social circle? New to the area and looking to connect with others?

We would like to wish everybody a Merry Christmas and a Happy New Year. Over the Christmas period the Intercom Trust be closed from 4pm Monday 24th December and will re-open at 9am on Wednesday 2nd January 2019. During this time the helpline will not be answered and staff will not have access to their emails.

Starting Tuesday 30th October in Exeter

Are you over 18 years old and do you identify as LGBT+?

Do you want to explore new ways of improving your emotional wellbeing?

Want to learn ways to be kinder to yourself? Are you interested in meeting others in a similar position to you?

The charity Mermaids have created a guide in collaboration with ourselves (as well as LGBT Consortium, LGBT Foundation, Gendered Intelligence, GIRES & LGBT Partnership) to help people respond to the Government’s Gender Recognition Act 2004 Consultation for England and Wales that went live on 3rd July 2018.

We are delighted with the video for the 'Lost in Transition' conference that we held in July. To take a look, click here

Thank you to everyone that came along and especially those that contributed.

And a massive thank you to Tom Turner for taking the time to do such a brilliant job filming it for us.

Do you need clarity around LGBT+ issues?

Our 3 hour CPD Accredited LGBT+ awareness session is priced at £48.50 per person.

This training is being held in Exeter and is a fantastic opportunity to explore, learn and ask any questions you may have in a safe and non-judjmental space.

For more information, click here

There are a limited number of places available, so book quickly!

Are you LGBT+ and you live/work in Dorset? Have you experienced any form of homophobia, transphobia or bi-phobia?

Please tell us what happened. Did you report it? If not, why didn't you feel able to? Sharing your experiences will help to ensure that no one can ignore what's really going on out there.

Take part in our short 'Enough is Enough' Hate Crime survey - it only takes a few minutes to complete: 'Enough is Enough' Hate Crime Survey

LGBT Survey and Action Plan

Date added: 3 July 2018

We will be at 10 Downing Street today to talk about the LGBT Action Plan, which has been published as a result of the LGBT Survey that was recently completed by 108,100 LGBT+ people between July and October 2017.

In response to the survey, the government has produced a 75-point plan to improve the lives of LGBT+ people.

You can find the result to the LGBT Survey here:

We're on Instagram

Date added: 25 June 2018

You can now keep even more up to date with everything we do, by following us on Instagram

You'll find us at:

Intercom Trust complies with the Data Protection Act (2017) and the new EU General Data Protection Regulations (GDPR) that come in to force on 25th May 2018. We have updated our website to inform service users and stakeholders about how we keep personal information and individual’s rights about this. This Privacy Policy can be viewed on our website

We will be continuing to improve our policies and procedures so will from time to time update this page.

If there are any queries please contact Max Cohen, Intercom Trust’s Data Protection Officer.

On Wednesday 18th July 2018, Intercom is running a conference in Plymouth on the needs of transgender and gender variant children and young people, and their families, schools, etc. To find out more about the conference and to register, see below.

What's it about?

Following our first four “Lost in Transition?” conferences in Cornwall & Devon, which generated enormous interest and outstandingly positive feedback, we are hosting another Gender Identity Conference in Plymouth, where increasing numbers of young people are presenting as Transgender or Gender Variant.

Resources for schools

We will also showcase our Schools Transgender Guidance, and our guidance for Setting up an LGBTQI+ / Straight Allies Group in your Educational Establishment. These two documents are free resources for educators from The Intercom Trust in partnership with our public-sector stakeholders.


With help from Plymouth City Council, the conference is open to all our professional colleagues in schools & education, the NHS, social workers, community safety & police, family support workers, etc. Places are limited and advance booking is estential.

To register your interest and receive a booking form for the Conference please email This email address is being protected from spambots. You need JavaScript enabled to view it., and put 'Lost in Transition' in the subject line. The cost is £60 per delegate (discount for group of 5+).

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