Intercom Trust News

Intercom Trust News

The latest news and information from The Intercom Trust. To be the first to know sign up for our newsletter, enter your details on the right.

An exciting opportunity has arisen ...

... to join our Help Support and Advocacy team in our Exeter office - 14 hours per week (9am-4pm Monday, Tuesday or Friday).

Are you professional, well-informed on LGBT+ issues, good at working as part of a team as well as on your own initiative? Excellent communication skills are a must for this, at times, challenging post.

Interested? Download the full job-description and person-specification, and the application-form.

Deadline for applications is noon on Tuesday 3rd April 2018. Interviews will be held on Tuesday 10th April 2018.


Kind Mind Group - starting 1st May 2018

Date added: 27 February 2018

We're holding a Kind Mind (compassionate mindfulness) taster session on Monday, 12th March, 2018 16.30- 18.30 in Exeter facilitated by Max, from Intercom’s Help, Support and Advocacy Team, and Semanthi, Trainee Clinical Psychologist from Plymouth University.

This session will give you an overview of the 6-week course being held on Tuesdays starting on 1st May 2018 and you’ll get the chance to see if it’s right for you and if so, sign up to start on the 6-week course (either the one starting in May 2018 or at a later date).

If you’re interested in attending either the taster session or the next course please call 0800 612 3010 or email This email address is being protected from spambots. You need JavaScript enabled to view it. as soon as possible.

On October 5th 2017 the NHS announced that sexual orientation would be monitored in health and social care. We want to talk to members of the LGBT+ community and hear your thoughts.

We are hosting an event on Tuesday 6th March, 1 - 4pm, and it's FREE.

We'll be discussing:

  • The media response
  • What it will look like in practice
  • Answering any questions you have
  • How you can help reduce inequalities faced by Lesbian, Gay & Bisexual people.

To register for a space, head to:

February - LGBT History Month

Date added: 31 January 2018

Every February is LGBT history month, which aims to celebrate the lives and achievements of the LGBT community, and also promote tolerance and raise awareness of the prejudices faced by lesbian, gay, bisexual and transgender people.

LGBT+ Community Groups

Date added: 19 January 2018

If you're looking to make new friends or meet new people in 2018, why not take a look at our Directory?

It lists LGBT+ community groups throughout the South West.

Go to: Directory

We would like to wish everybody a Merry Christmas and a Happy New Year. Over the Christmas period the Intercom Trust be closed from 4pm Friday 22nd December and will re-open at 9am on Tuesday 2nd January 2018. During this time the helpline will not be answered and staff will not have access to their emails.

You can look at our directory for information on local LGBT+ support and social groups which may be running over the festive period

Other services running are:

LGBT+ Switchboard 0300 330 0630 Open between 10am and 10pm every day of the week, 365 days of the year. You can get in touch on the phone, by email or through Instant Messaging. Calls to this number will cost you the same as calls to 01 and 02 numbers and are included in any call allowances you may have either on a mobile or a landline.

MIND Transline 0300 330 5468 Confidential listening service for people who identify as Trans, A Gender, Gender Fluid, Non-binary run by Trans, non-binary, LGBT and Trans Allies. The helpline is co-run by local mental health charities Bristol Mind and Mind in Taunton and West Somerset. Usual opening times are Mondays and Fridays 8pm to midnight. See the following opening times over the Christmas and New year period. Mon Dec 18th 8pm - Midnight Fri Dec 22nd 8pm - Midnight Mon Dec 25th Christmas Day 8pm - Midnight Mon Jan 1st New Year’s Day 8pm – Midnight

Samaritans 116 123 h ttps:// Whatever you're going through, call the Samaritans free any time, from any phone. You don't have to be suicidal to call them or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Childline 0800 1111 Call free – whatever your worry, Childline are there for you.

KOOTH Free, safe and anonymous online support for young people Monday – Friday 12pm – 10pm Saturday – Sunday 6pm – 10pm The Silver Line 0800 470 80 90 Helpline for older people.

The Silver Line is the UK's only 24 hour free, confidential helpline for lonely and isolated older people open every day and night of the year.

We're having an Open Day on Thursday 21st December 2017, between 13:00 - 18:00.

Why not come and join us?

Everyone is welcome

World AIDS Day 2017

Date added: 29 November 2017

It's World AIDS Day on Friday 1st December 2017.

World AIDS Day takes place on the 1st December each year. It’s an opportunity for people worldwide to unite in the fight against HIV, to show support for people living with HIV, and to commemorate those who have died from an AIDS-related illness.


Lost in Transition Conference

Date added: 29 November 2017

We had a great day hosting our #lostintransition conference in Plymouth on Monday 27th November.

Dr Polly Carmichael from the Gender Identity Service gave the key note address, and we had a number of wonderful and informative workshops.

A big thank you to everyone that came along.


YAY! Cornwall

Date added: 1 November 2017

The Intercom Trust and LGBTQ Youth Cornwall are proud to announce - having worked closely over many years - that they will be amalgamating in 2018.

The Intercom Trust, having sucessfully obtained a major grant from Children in Need will be able to continue and develop the provision of YAY! Young and Yourself! In Cornwall.

Andy Hunt Chief Executive of the Intercom Trust said 'We are proud and delighted to be able to continue the provision of YAY! In Cornwall and with the additional funding we have secured we will be looking to employ a project worker for YAY! to work alongside our existing advocacy support working in Cornwall'

Steph Towan Chair of Trustees for LGBTQ Youth Cornwall said 'Having been involved with YAY! for several years we knew that we needed to develop the provision andamalgamating with the Intercom Trust has enabled us to secure the future of the youth group' LGBTQ Youth Cornwall was founded in 2008 and began the Youth Group for Lesbian, Gay, Bisexual, Transgender young people and those questioning their Sexual Orientation or Gender Identity in Cornwall. The Youth Group has become known by the name chosen by the first young people who came to the sessions in 2009 as 'Young and Yourself! YAY Cornwall'. YAY has been funded by a variety of grants and donations over the last nine years but over the last five years the major funding provision has been from Children in Need.

Details of the job opportunity for a project worker can be found by following this link:

The Intercom Trust hereby announces that Dr Michael Halls has retired from the organisation after 20 years of devoted service. Michael sends his best wishes and sincere gratitude to all of the Trust's service users, partners, stakeholders and staff. We at the Trust in turn wish Michael a happy retirement.

This is an exciting new chapter for the Trust as Deputy Director Andy Hunt has been appointed Intercom’s new Chief Executive. Andy has over 10 years’ experience working with Intercom’s staff and service users. Andy has plans to maintain Intercom’s existing services but also to identify new partners and strands to our work. Trustees and staff look forward to a bright future for the Intercom Trust.

Andy said “This is a hugely exciting time for me personally and for the Trust - and we are exploring innovative and exciting ways to take the Trust forward”.

On Monday 27th November, Intercom is running a conference in Plymouth on the needs of gender-conflicted children and young people, and their families, schools, etc. To find out more about the conference and to register, see below.

What's it about?

Following our first three “Lost in Transition?” conferences in Cornwall & Devon, which generated enormous interest and outstandingly positive feedback, we are hosting our first Gender Identity Conference in Plymouth, where increasing numbers of young people are presenting as Transgender or Gender Variant. We are particularly fortunate to be able to welcome a presentation and workshop from Dr Polly Carmichael and her team from the NHS Tavistock and Portman Gender Clinic, which provides services for young people and their families in Dorset & Wiltshire, and the wider south west.

Resources for schools

We will also showcase our Schools Transgender Guidance, and our guidance for Setting up an LGBTQI+ / Straight Allies Group in your Educational Establishment. These two documents are free resources for educators from The Intercom Trust in partnership with our public-sector stakeholders.


The conference is open to all our professional colleagues in schools & education, the NHS, social workers, community safety & police, family support workers, etc. Places are limited and advance booking is estential.

To book on the Conference please email This email address is being protected from spambots. You need JavaScript enabled to view it., and put 'Plymouth Conference' in the subject line.

The cost is £45 per delegate (discount for group of 5+).

Networking event

Date added: 17 August 2017

Max went to a lovely networking evening organized by Cartridges Law in Exeter last week. The event was hosted at the Boat Shed.

Here's Max, Bridget and Wendy attempting to get a hole in one at the pop-up mini golf course!

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