We are delighted to now be recruiting for an LGBTQ+ Helpline Worker.
As a member of the Intercom Help, Support and Advocacy (HSA) Team, based in our Exeter office and reporting to the Services Manager, the LGBTQ+ Helpline Worker is often the first point of contact for individuals accessing Intercom Trust’s services.
The postholder delivers Intercom’s confidential helpline service, providing a confidential listening service, information, guidance and emotional support to LGBTQ+ people, their families, carers, professionals, and members of the public. They are responsible for responding to enquiries, managing referrals, identifying risks and support needs, maintaining accurate records, and connecting individuals with appropriate support and services.
This is a wonderful opportunity to become part of a great team and help make a positive change in peoples lives.
Applications close at NOON on Wednesday 25th November 2026. We expect to invite shortlisted candidates for interview at our Exeter office on Monday 30th November 2026.
If you’d like to know more, download our Application Form and Job Description below.
LGBTQ Helpline Worker Application Form 2026
HSA LGBTQ+ helpline worker Job description Exeter full time.docx